FAQ’s

FAQ’s – Frequently Asked Questions

Changes: Can I make changes to my policy?Changes: Can I make changes to my policy?
You may make changes to your policy, including adding additional own boards, or additional household residents, by calling SUPinsure

Renew: Can I renew my policy?Renew: Can I renew my policy?
Before a policy expires SUPinsure will send an email to remind you that your policy is due to expire. You will have the option to either call us and make payment to renew, or to arrange cover by taking out a new policy for another year Online.
Claim: What should I do if I need to make a claim?Claim: What should I do if I need to make a claim?
Use the link from our website to Report a Claim Online, or call 01752 485099 if the matter is urgent.
- Third Party Cover: Please refer to the Policy Document, ‘Conditions Relating to Accidents and Claims’ for full details
- Full Cover: Please refer to the Policy Document, ‘Conditions Relating to Accidents and Claims’ for full detail
Travel Abroad: Am I covered to use my Paddleboard abroad?Travel Abroad: Am I covered to use my Paddleboard abroad?
Our policy will cover you to use your Paddleboard on Inland & Coastal waters, up to 3 nautical miles offshore, of the United Kingdom & Europe. For use outside the United Kingdom & Europe please contact SUPinsure to discuss your requirements, as Insurers may be able to extend cover temporarily – additional terms, conditions & exclusions may apply

Buy Cover: Can I buy SUP Insurance cover over the telephone, or if I visit SUPinsure?Buy Cover: Can I buy SUP Insurance cover over the telephone, or if I visit SUPinsure?
SUPinsure only offer the facility to Get A Quote & Buy Cover Online via our website

Security: Am I covered for theft of my paddleboard?Security: Am I covered for theft of my paddleboard?
Yes, if you have a Full Cover Insurance Policy. Please refer to the Full Cover Policy Document, ‘Section A – Accidental Damage Cover’ for full details
Cancel Cover: Can I cancel my policy cover?Cancel Cover: Can I cancel my policy cover?
You can cancel your policy by contacting SUPinsure. Call 01752 485099 or email: sales@supinsure.com/update
- Third Party Cover: Please refer to the Policy Document ‘Cancellation rights’ for full details
- Full Cover: Please refer to the Policy Document ‘Cancellation rights’ for full details
If you cannot find an answer to your question then please complete & submit our ‘Have a Question?‘ form below, or Call 01752 485099

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FAQ’s – Frequently Asked Questions

Changes: Can I make changes to my policy?Changes: Can I make changes to my policy?

Renew: Can I renew my policy?Renew: Can I renew my policy?

Claim: What should I do if I need to make a claim?Claim: What should I do if I need to make a claim?

Travel Abroad: Am I covered to use my Paddleboard abroad?Travel Abroad: Am I covered to use my Paddleboard abroad?

Buy Cover: Can I buy SUP Insurance cover over the telephone, or if I visit SUPinsure?Buy Cover: Can I buy SUP Insurance cover over the telephone, or if I visit SUPinsure?

Security: Am I covered for theft of my paddleboard?Security: Am I covered for theft of my paddleboard?

Cancel Cover: Can I cancel my policy cover?Cancel Cover: Can I cancel my policy cover?

Have a question?

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